When a furniture manufacturer switched their ERP service to SAP, the change had a ripple effect across every plant. Employees on the plant floor were struggling to adapt to the new system. The complexity of the process was overwhelming, and workers weren’t making the correct decisions, causing frustration and confusion. In an effort to address this, in-class training was introduced, but without a gamified approach or relevant context, employees found it difficult to connect with the material and understand how the system applied to their daily tasks. As a result, the training was not resonating, leaving employees still disconnected from the new system.
MindSpring leveraged a gamified, animated interactive game, “SAL & PAULY’S Pizza Shop,” to make SAP and lean manufacturing concepts more engaging and relatable for plant employees, fostering better understanding and retention of complex principles
The interactive game mirrored SAP processes, making it relevant and engaging for employees.
Employees played the game for the first 30 minutes of training, earning points and prizes, which increased engagement.
Instructors referred to the game’s characters and scenarios to provide context and reinforce SAP and lean manufacturing principles.
The game-based experience connected virtual scenarios with actual processes on the plant floor, making complex concepts easier to understand and remember.
The fun and competitive elements helped spark interest and motivation among employees, ensuring they were more invested in the learning experience.
The use of the “SAL & PAULY’S Pizza Shop” gamified learning experience resulted in a more engaged workforce with a stronger understanding of SAP and lean manufacturing principles, leading to greater confidence and effectiveness on the plant floor.
The game provided a memorable and relatable context, making complex SAP and lean manufacturing concepts easier to grasp.
Employees gained confidence in applying SAP and lean manufacturing principles, leading to smoother operations on the plant floor.
The game’s foundation facilitated continued learning, allowing employees to build upon their knowledge and improve over time.
With improved understanding and confidence, employees were more capable of making the right decisions and efficiently using the new system.
The gamified learning experience fostered a more engaging environment, encouraging active participation.
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